Refund policy
We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it — unused, with tags attached, and in its original packaging. You will also need to provide a receipt or proof of purchase.
To start a return, please contact us at:
Please note that returned items must be shipped to the following address:
[INSERT RETURN ADDRESS]
If your return request is accepted, we will send you instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
If you have any questions regarding returns, you can always contact us at:
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong product, so that we can evaluate the issue and correct it.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns for sale items or gift cards.
Exchanges
The fastest way to ensure you receive the item you want is to return the item you have, and once your return is accepted, purchase the new item separately.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be processed and automatically returned to your original payment method within 10 business days.
Please remember that your bank or credit card company may require additional time to process and post the refund.
If you have not received your refund within 10 business days after your return has been approved, please contact us at: