Shipping policy
Order Processing Time
At Yoniq, we carefully prepare every order to ensure that your products are delivered safely and efficiently.
All orders will be processed and shipped within 1–5 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use the tracking number to check the status of your package.
Delivery Time
For customers in the United States:
Estimated delivery time: 5–10 business days after shipment
Most orders will arrive within 10 business days.
Please note that actual delivery times may vary slightly due to:
- Shipping carrier processing times
- Extreme weather conditions
- Holiday peak seasons
Shipping Cost
We currently provide shipping services for customers in the United States.
Any applicable shipping fees will be automatically calculated and displayed based on your order information before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number at any time to check your order’s delivery progress.
If you have not received your tracking information within 5 business days after placing your order, please contact our customer support team.
Address Changes
Please make sure your shipping address is accurate before completing your purchase.
If you need to update your shipping address, please contact us within 24 hours after placing your order. Once your order has entered the processing stage, we cannot guarantee that address changes can be made successfully.
Delayed or Lost Packages
Although we work with reliable shipping partners, packages may occasionally experience delays due to circumstances beyond our control.
If your order has not arrived within the estimated delivery timeframe, please contact us:
Our team will assist you in tracking your order and work to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping and delivery, please feel free to contact us:
The Yoniq team is always happy to assist you.